YouTube Abuse: Why is it that the first response of some public relations people to a new technology is to try to figure out how to abuse it?
There’s no question that the sudden emergence of YouTube and other online video sites presents an opportunity for public relations people to reach out to young people, to join their conversations. And yet the first use of this new medium to attract the attention of the media involves what appears to be an egregious example of deceit.
A PR firm that counts ExxonMobil among its clients has created a video trashing Al Gore’s hit movie An Inconvenient Truth (the one about global warming). Nothing wrong with that, of course. But the video was designed to look like the kind of amateurish production that might have been cooked up by a disgruntled youth in his bedroom, and there was no indication that it was produced by a professional public relations firm.
Not only is that unethical, it’s also stupid. The ruse was discovered through some very rudimentary detective work on the part of The Wall Street Journal and quickly brought to light. By now, everyone on YouTube knows that a PR firm tried to deceive them. They will presumably find that deceptive and patronizing.
There has to be a better way.
There’s no question that the sudden emergence of YouTube and other online video sites presents an opportunity for public relations people to reach out to young people, to join their conversations. And yet the first use of this new medium to attract the attention of the media involves what appears to be an egregious example of deceit.
A PR firm that counts ExxonMobil among its clients has created a video trashing Al Gore’s hit movie An Inconvenient Truth (the one about global warming). Nothing wrong with that, of course. But the video was designed to look like the kind of amateurish production that might have been cooked up by a disgruntled youth in his bedroom, and there was no indication that it was produced by a professional public relations firm.
Not only is that unethical, it’s also stupid. The ruse was discovered through some very rudimentary detective work on the part of The Wall Street Journal and quickly brought to light. By now, everyone on YouTube knows that a PR firm tried to deceive them. They will presumably find that deceptive and patronizing.
There has to be a better way.

4 Comments:
At 6:52 AM,
Leo Bottary said…
As you see, every day I'm sure, PR people can't manage their own reputations. It makes you wonder why CEOs allow us to try and manage theirs. We ran out of feet to shoot a long time ago.
At 1:10 PM,
Kevin said…
There is a better way Paul, it just takes time. Unfortunately most agencies would rather be first than be right.
It's a short-sighted view of things and it consistently short circuits any larger industry efforts at showing our profession as just tha---professional.
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